Returns & Exchanges

RETURNS AND EXCHANGES

If you purchase online and change your mind, you must first make contact and obtain return instruction prior to returning the item. Items will only be accepted if they are deemed unused, undamaged and are returned with their original packaging. Due to Australian regulations, we are unable to accept any returns or exchanges on earrings.

In the case of a fault in manufacture, please contact us and return the item for assessment, we will either repair the item or replace it for you without charge.

All returns and exchanges must be returned within 14 days of delivery. Once an item has been received and checked a refund will be issued via the same method of payment, less cost of delivery. To cover yourself against loss, we recommend using a traceable method of shipping.

We reserve the right to refuse a refund or exchange if this policy is not met.